Before you give your handset to repair shop or buy new handset, please try the following procedure to repair your device. First charge your battery more then 70%, backup your important data like phone-book, message, email, images and settings and in most cases take out SIM card and SD card. After doing hard reset not possible to recover your data, so online backup is always important. For all of your data, a backup should be done on a external device, hard drive, raid system media or SD card.
How to Hard Reset HTC Arrive
Reset from settings
- Turn on your cell phone.
- Open Settings
- Tap About phone
- Tap Reset phone and
- Then Tap OK
- Switch off your device.
- Press and hold the Volume Up and Volume Down buttons, then press the Power button.
- Wait for the screen to show the instructions on how to do the factory reset, and then release the Volume Up and Down buttons.
- Follow the instructions onscreen to factory reset your phone