Before you give your handset to repair shop or buy new handset, please try the following procedure to repair your device. First charge your battery more then 70%, backup your important data like phone-book, message, email, images and settings and in most cases take out SIM card and SD card. After doing hard reset not possible to recover your data, so online backup is always important. For all of your data, a backup should be done on a external device, hard drive, raid system media or SD card.
How to Hard Reset HTC Apache
Using the Stylus to press the Reset button on the bottom of your device.
- Press and hold both soft keys (the two buttons above the phone controls) on the device.
- Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the Reset button on the bottom of your device.
- Release the stylus but keep the soft keys pressed when you see the following message on your device screen: Do you want to erase all user data and restore to manufacture default?
- Press Y to restore to factory default or Press N to exit the hard reset process.