Before you give your handset to repair shop or buy new handset, please try the following procedure to repair your device. First charge your battery more then 70%, backup your important data like phone-book, message, email, images and settings and in most cases take out SIM card and SD card. After doing hard reset not possible to recover your data, so online backup is always important. For all of your data, a backup should be done on a external device, hard drive, raid system media or SD card.
How to Hard Reset HP TouchPad
Note: Before erasing and resetting your device, back up your HP webOS. Back up the data stored on your device’s USB drive.
- Open Device Info.
- Tap Reset Options.
Do one of the following:
- Tap Erase Apps & Data twice to delete all personal information
- Tap Erase USB Drive twice to erase everything stored on the USB drive
- Tap Full Erase twice to erase all personal info, apps, and everything stored on the USB drive
- Tap Secure Full Erase twice to overwrite and then erase everything deleted by a full erase.
To restore HP webOS Account data after erasing apps and data, the USB drive, or a full erase, follow the onscreen prompts to enter the HP webOS Account email address and password. DO NOT create a new HP webOS Account.