Before you give your handset to repair shop or buy new handset, please try the following procedure to repair your device. First charge your battery more then 70%, backup your important data like phone-book, message, email, images and settings and in most cases take out SIM card and SD card. After doing hard reset not possible to recover your data, so online backup is always important. For all of your data, a backup should be done on a external device, hard drive, raid system media or SD card.
How to Hard Reset Alcatel OT 990
Note: ALL User mobile phone data: connections, images, SMS, messages and data files, saved apps like games will be lost completely. Save the back up before reset.
If the Alcatel OT 990 phone freezes or will not turn on then reset following step:
- First make sure that your phones battery has not accidentally been damaged. If this is the reason why the phone is no switching on, buy a new battery.
- Remove the phones battery and the SIM card, reinstall them and try to power on again
- switch off your phone, press and hold Volume up and power button at the same time and phone is restarted, it may take several minutes,